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Patient Engagement

Improve quality of care by offering patients the tools necessary to effectively manage all aspects of their personal healthcare from any device, in any location.

Engaging Patients
Thomas Cook, M.D.

“I honestly believe that we made the right decision by going with PCIS GOLD.”

— Thomas Cook, M.D. FACP

Features at a glance

Self Scheduling 

Give patients the ability to schedule appointments online using a portal or website at their convenience and without having to work through your front desk.
 
 

Appointments Reminders

Improve patient communication and reduce the number of no-shows with automated appointment reminders via text messaging, email, or phone calls. 

Web Portal

Offer patient 24-hour access to their personal health information from virtually anywhere, anytime.
 

2-Way Texting

Quickly address your patients' medical concerns by exchanging two-way text through a dedicated number.
 

Payment

Collect non-insurance payments, consolidate statements, and offer payment plans in a single, easily accessible location.
 

Patient Registration Intake

Allow patients to submit demographic data, consent forms, and payments online before their appointments to reduce their time in the waiting room.
 

Streamline all forms of communication to improve doctor-patient relations. With only a few clicks, patients can request appointments, view lab results, pay their bills, and more from the device of their choice.

Healthcare by the numbers

38%

Of patients took the initiative to view medical records via the patient portal

59%

Of healthcare consumers feel the doctor-patient relationship is the most important factor in high-quality care

60%

Of patients say text reminders would make them less likely to miss an appointment

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